Prices for the goods (the “Goods”) shall be the Seller’s prices in effect on the date the Goods are shipped, whether or not the buyer of the Goods (the “Buyer”) has received any prior notice of changes in price. The Seller may increase or decrease its prices for the Goods if the Buyer changes the quantity of Goods purchased or shipped hereunder. Prices for the goods are in Canadian funds.
FREIGHT & DELIVERY
All prices and shipments are F.O.B. Toronto, ON CDA. The Seller will prepay freight and charge the Buyer for the cost thereof, and will comply with the Buyer’s routing instructions, if possible; provided, however, that the method of delivery and routing shall be at the Seller’s discretion.
Unless otherwise stated, the Seller’s price for the Goods does not include the amount of any present or future taxes, tariffs or duties, export charges, license fees, royalties or any other fees or charges imposed by any State, Province or local authority, Canada, any foreign government, or any other person or entity on the production, sale, or use of the Goods, all of which shall be paid by the Buyer, and any such amounts paid by the Seller shall be for the account of the Buyer.
The carrier for shipments which comply with weight restrictions shall be made by Purolator Courier. Those shipments which exceed Purolator Courier weight restrictions shall be made by Purolator Freight.
Orders placed by the Buyer which are comprised of stock Goods will be shipped within 2 to 4 business days of receipt. The period of time required by Purolator to make delivery varies by the region of destination and ranges from 1 to 5 business days. Delivery period for orders placed by the Buyer for non-stock Goods will be confirmed in writing by a customer service representative within 1 business day after receipt and will be quoted in accordance with the manufacturer’s delivery time requirement.
Terms of Payment
We accept VISA, MasterCard and American Express credit cards.
RETURNS & CANCELLATIONS
The Buyer agrees to inspect the Goods immediately upon the receipt thereof, and shall give written notice to the Seller of any claim that the Goods do not conform with the terms hereof within three days from receipt of shipment. All returns must be made within 10 days of purchase. Goods may be returned only with the Seller’s prior authorization and with the freight charges prepaid at the Buyer’s expense.
The Buyer will be issued a full credit on all authorized returns, less a restocking charge of the greater of 25% of the price of the Goods returned or $25.00, whichever is greater. Returned Goods must be in unused and saleable condition. No return authorization will be issued more that thirty days after delivery of the Goods to the Buyer. Returned Goods sent freight collect will not be accepted. Returned Goods which arrive damaged will be billed at full repair cost if not returned in original cartons or if improperly repacked. In addition, the Seller reserves the right to refuse such return shipments. Any return authorization issued by the Seller becomes null and void if the Goods are not received by the Seller within thirty days from date of authorization. Refund credits will be issued within 5 business days of receipt of those Returned Goods which comply with the aforementioned conditions.
Special Order, or Goods that are non-stock items ordered from regular vendors at the customer’s request, are not returnable. All Goods are shipped assembled, and any Goods returned in knocked-down, disassembled, or used condition will not be accepted for return.
Any defective Goods will be returned to the manufacturer’s factory for inspection. Credit, replacement or repair of the Goods will be made based on the manufacturer’s policy. The disposition of the manufacturer’s inspection will be resolved within 30 days after the Seller’s receipt of the Goods.
All Cancellations can be made in writing within 24 hours for a full refund without penalty. Cancellations which are made beyond the 24 hour period, and prior to shipping, will be issued a full credit refund, less a restocking charge of the greater of 10% of the price of the cancelled goods or $10.00, whichever is greater. Cancellation refunds will be issued within 5 business days of receipt of the written Cancellation notice.
Seller reserves the right to substitute comparable quality Goods if the Goods featured on the website are not available.